KP#27 Principle of Accountability

The Principle of Accountability is found in the Parable of Dragnet Mat 13:47-50 and Parable of the Sheep & Goats Mat 25:31-46. The lessons can be combined for us to come out with a good method for establishing accountability.

If one studies the companies that are rated as "The Best Companies to Work for" , you can find that those companies tend to outperform their industry counterparts. Digging deeper, you can find that the staff have much freedom to decide what to do (empowered) and they are highly motivated to do well. The secret is two fold:
  1. clearly communicated mission and vision (understanding the what & why)
    and no detailed prescription for how. Staff are given the freedom to decide the how to achieve the goals.
  2. a proper accountability system.
Accountability provides the learning framework for us to grow. It is important that we know how well we are doing - correcting the wrong and strengthening the right actions. Accountability provides us to remove those behaviours or people that are not working towards the achievement of shared mission and vision.

Following the system, we can achieve the ideal of 'self-management' that is productive and adaptable and agile to changing business environments.

Here are the details:

Next: Principle of Excellence - Zero Defect

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